What types of transcription does Lisa offer?
- Local and national news coverage
- Legal depositions
- Conferences and events
- Focus groups
- Grant proposals
- Phone conversations
- Oral and family histories
- Ongoing or long term projects
What type of files can be transcribed?
MP3, WAV, WMA, AIFF, CD, and DVD are all acceptable formats. Fill out our contact form
if you have a different format.
How do I get started?
Fill out our contact form
to inquire about pricing, availability and format for your project.
How do I send my files?
Email via Dropbox or yousendit. You will receive completed transcripts in Word document form via email or method of choice.
How do I pay for the service?
An invoice will be sent upon completion of project.
Payment terms are net 30 days.
What is your confidentiality policy?
Security and confidentiality of your information is of the utmost importance. We are experienced in handling sensitive material and do not outsource work to third parties. A confidentiality agreement can be provided upon request.
What do you mean by difficult audio?
Difficult audio is anything that occurs throughout the recording that may increase the transcription time. For example, excessive background noise, talking over, poor recording quality, mumbling or unclear speech, thick accents, (foreign or domestic), heavy industry specific terminology.
When will you let me know if my audio is difficult to transcribe?
Before starting your project, we can discuss any issues that may arise in the recording. If the audio quality is poor, you will be notified immediately.
What is 4-pass quality?
If a portion of the audio cannot be heard the first time, 3 additional passes (listens) will be given before determining that it is “inaudible”. While other companies only give 2 passes, we feel 4 gives us a much higher accuracy rate, providing you with the most clear, complete transcript possible.
What is tracking of speakers?
Tracking means the identification of speakers. Each speaker is identified using their first and last initial if available, Q and A if that is your preference or “R” for respondent for purposes of anonymity.
What does verbatim mean?
With verbatim transcription, every word and um
is included, even it is repeated three times. This method is preferred when clients refer to transcripts for sound bites.
What is edited for content?
and repeated words are not transcribed.